Coronavirus Q and A

Updated 12/5/2020

Vaccinations

Can I bring my pet in for their annual vaccination booster?

We are now able to undertake some vaccinations in some pets. This means, based on risk we are doing some annual boosters. If you call the practice, we will be able to book in your pet for its booster at an appropriate time.

Your appointment will be quite different to previous occasions due to the government guidance around social distancing recommendations. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.

Can I bring my dog in for a kennel cough vaccine?

We are now able to undertake some kennel cough vaccines in some dogs based on the risk and needs of your pet. If you call the practice, we will be able to talk about this and organise an appropriate time. Sometimes this will be given at the same time as your dogs annual booster.

Your appointment will be quite different to previous occasions due to the government guidance around social distancing recommendations. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.

Can I bring my pet in for an initial vaccination course?

We are now able to see some puppies and kittens for their vaccinations. We are making sure we do this in a risk assessed way to ensure we protect you, your pet and our team. If you call the practice, we will be able to book in your puppy or kitten in for its vaccinations  at an appropriate time.

Puppies and kittens should be kept in your home and garden until after their second vaccination, so they aren’t exposed to infections we worry about.

Your appointment will be quite different to previous occasions due to the government guidance around social distancing recommendations. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.

Routine appointments

Can I bring in my pet for a routine health check?

At the moment, to ensure we abide by the guidance from the government we are not doing routine health checks in quite the same way. Instead, depending on availability, we can conduct a health check via a video or telephone consultation and answer any questions you have. We can also prescribe medications if needed.

Can I bring my pet in for nail clips or to have their anal glands expressed?

This should be postponed unless your pet is in pain or will possibly develop complications such as infection. If you are uncertain whether this is the case, please arrange a video or telephone consultation with a vet or nurse.

 

Emergencies

What if it is an emergency?

We can see your pet if it is a true emergency. Please call the practice as you usually would, and we will organise for you or someone else to bring them to the practice so we can care for them. We have strict social distancing regulations in place at our premises and we will need you to follow our instructions to keep everyone safe.

Food and medication

How can I get my repeat food orders or medicines for my pet?

It is important that you continue to give your pet the appropriate food and medication and we will help make sure your pet gets what they need. Please contact your practice to make suitable arrangements.

It would be a good idea to give at least 7 days’ notice of your requirements to ensure we can get them to you when you need them.

For some medications, we will need to have a telephone or video consultation with you before we can give you more medications. We will guide you through this process and make sure your pet gets what they need.

How can I get my flea, worms, tick and flystrike treatments?

It is important that you continue to give your pet the appropriate treatments and we will help make sure your pet receives them. Please contact your practice to make suitable arrangements.

It would be a good idea to give at least 7 days’ notice of your requirements to ensure we can get them to you when you need them.

 

 

Operations and blood tests

Can my pet still have planned operations e.g. neutering?

In some circumstances we are now neutering rabbits, cats and dogs, this is based on individual risk assessments. For some of our pets, we can delay these procedures and this will not put them at any risk. If you are concerned about this then please call the surgery?

Can my pet still have emergency operations?

Absolutely! If your pet needs to see us in an emergency, then we will see them at the practice and if they need an operation, we can do this.

What about ultrasounds and blood tests?

Some of these procedures can still take place for the pets that need this urgently. For some of the other planned procedures we may still proceed but at a later date. Your practice will explain to you whether this is critical for your pet or not – please contact your practice to understand more.

Your practice is here to support you and your pet.  Please contact your practice via phone or email, if you are worried about these changes.  As healthcare professional we appreciate your ongoing support and understanding during these difficult times.

Pets and Covid-19

Can my pet give me COVID19?

No, there is no evidence that says your pet can infect you with the COVID19 virus.

The biggest risk to you is another person with the virus so you need to follow the government recommendations of social distancing and washing your hands.

We advise that you wash your hands before and after playing with and feeding your pet, and that you don’t touch anyone else’s pet.

Can animals get infected with COVID19 virus?

A very small number of animals have tested positive for the virus. They have always been in contact with a person with COVID19. We don’t think that they can spread the virus.

They are, however, like any other ‘surface’ (e.g. a door handle or shopping trolley) so if they are touched by an infected person they could carry it on their fur. So, please wash your hands before and after handling them to keep yourself safe.

Do I need to keep my cat inside?

No, if your cat usually goes outside then it may harm their health and welfare if you shut them inside.

 

Your practice is here to support you and your pet.  Please contact your practice via phone or email, if you are worried about these changes.  As healthcare professional we appreciate your ongoing support and understanding during these difficult times.

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